Frequently asked questions

Are all your products vegan?


Is there truly any other way to do it apart from the vegan way? To put it quite simply YES everything you find at TREAT YO' SELF is totally vegan and we promise that will never change.




Are all your treats refined sugar free?


Yes, indeed they are, we opted to use coconut sugar.

Oh you ask why do you? Well lets explain sweetie!
Well, to start it has a low-glycemic index against your regular table sugar which ranks between 60 to 65 and will even provide some of your essential nutrients.
Coconut sugar does all this while keeping your treats delicious - it was a no-brainer really.




Are your products allergen friendly?


Due to supplier and manufacturer methods, we can guarantee they are vegan however we, unfortunately, cannot guarantee they are allergen friendly.




Do you have a minimum order?


We have a minimum order of £15 (sounds pretty delicious right).




What is the delivery charge?


If you are getting this delivered by mail, postage and packaging is a flat rate of £6.99.

Your order will be with between 3-5 working days.

If your postcode is within our local delivery area you can get yo' treats delivered for £3. These will be delivered either on Tuesday or Wednesday afternoons, please see below for more details. Cut off time is 2pm Tuesday otherwise they will be sent the following week. Please see the postcodes below to see if you are within the radius and when you can expect your delivery.

TUESDAY AFTERNOON LOCAL DELIVERY POST CODES:
WD, HA, UB, N2, N3, N12, N20, NW4, NW7, NW9, W3, W4, W5, W7, W13, SW13, SW14, TW1, TW2, TW3, TW4, TW5, TW6, TW8, TW9, TW14, TW19

WEDNESDAY AFTERNOON LOCAL DELIVERY POST CODES:

AL2, HP1, HP2, HP3, HP4, HP5, HP6, HP7, HP8, HP9, HP10, HP11, HP12, HP13, HP15, RG9, SL1, SL2, SL3, SL4, SL6, SL7, SL8, SL9, SL0




What if I have a problem with my order?


In the unlikely event that you are not completely satisfied with your products, please let us know as soon as possible what the issue is and we will endeavour to resolve the situation as soon as possible.




The delivery charge makes me sad ☹


Honestly it makes us pretty sad too, however being frozen means packaging and postage costs are expensive. But come on now, TREAT YO’ SELF is built off positive vibes only. Let’s look on the bright side here. As a company we have decided to contribute to the cost of postage and packaging! We can’t deprive people of our totally delicious TREATs, that would be pretty cruel! Be sure to scream and shout to your local supermarkets and retailers that you want TREAT YO' SELF stocked so we can get rid of that fee all together!




How do I store my treats once they are delivered?


Put them in the freezer A$AP Rocky!




What is #SupportSunday?


As you may have read in our ‘MESSAGE FROM THE FOUNDERS’ section, my dad owned a bakery in West London and being an independent business bought some challenges. Here at TREAT YO' SELF we believe that we all have a responsibility to support one another where we can. We like to do this to celebrate great people, great communities and great companies that have either supported us, work responsibly or to just deserve a call out. We’re all in this together! Watch out for monthly #SupportSunday posts on our social media (INSTAGRAM, FACEBOOK & TWITTER)




Whats with the fantastic positive quotes on your packaging?


You may have read in ‘MESSAGE FROM THE FOUNDER’ that my passion for baking was truly inspired by my late father who unfortunately passed away in 2017. He owned a very successful bakery business in West London. His business was built on a loyal community (who in his eyes were his family), a passion for food, a constant smile on his face and a ‘carry on regardless’ attitude. I owe every bit of passion, joy, laughter, and love for baking to him and what he stood for! I decided to continue to embrace his gratitude for life through the positive quotes on our packaging (with a lil twist of puns relating to the product). Who doesn’t smile at a positive punny quote when TREATing themselves?




How do my treats stay chilllllll during delivery?


If you have chosen local delivery your treats are wrapped in ice packs and cool boxes before arriving to their destination and handed over for you to enjoy.

All other deliviers are in a freezer van 'chillin' before getting to your door.




When will I received my incredible treats?


Local deliveries will be sent on Wednesday evenings. All other delivieres will be with you on 3- 5 working days from your order date. Our awesome courier will send you a text message with a time slot that day.





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